I bought the oyster color. Within a month they had a year on the top that was about an inch long. I absolutely loved the style and comfort so I decided to try but another pair in case it was a fluke. Unfortunately, the same thing happened. I’m really disappointed because I walk a lot at work and they are extremely comfy.
- Recommends this product
If you believe your shoes are defective, you have the option to return them to our warehouse for inspection. Please note that we do not offer repair services or replacements parts and we do not guarantee refunds, as our warehouse makes the final determination.
We request that you send your shoes to the following address:
Dr. Scholl's Shoes Nushoe
8534 Siempre Viva Dr.
San Diego, CA 92154
Please print a Defective Product Return Form from the page below and follow return instructions:
We are unable to offer exchanges for defective product returns. All returns will be subject to refund only. Note: We recommend using a traceable shipping service (UPS or insured U.S. Mail). We are not responsible for lost packages.
We appreciate your understanding and hope this information is helpful!