Great shoe! I already had a pair of Dr. Scholl's booties, and the sizing was true to these boots. They fit perfectly right out of the box. Very comfortable-- the leather upper is soft and flexible. The heel grips more than my other boots, which I prefer, although I do agree that it feels a little like cardboard in the heel. Not bothersome and doesn't rub (for me, at least).
I love the heft of the boot-- they feel grounding and sturdy. Classic look, easy to wear all day at the office (although I'm not on my feet all day). I'd seriously consider investing in real leather boots from Dr. Scholl's over something like Doc Martins again in the future